Dispatchers at Grab-A-Cab in Muhlenberg Township work day and night arranging rides for people across Berks County.
But, what they were not prepared for was to become wrapped up in a scam targeting elderly people.
"Honestly I think it is cowardly, getting someone else involved to try and help you perpetrate the scam that you are benefiting from," said Michael York, the manager of Grab-A-Cab.
Michael York, the manager of Grab-A-Cab, tells us last Wednesday, someone called for a cab to transport an elderly woman to Wells Fargo and the Western Union inside the Giant in Cumru Township.
The driver at the time thought the woman was being scammed and tried to warn her. But had no luck.
Then just two days later, the scam artist called again. That is when York decided to cancel the cab ride and instead send police.
Bern Township Police responded and found the woman had in fact wired money three separate times to supposedly claim a prize she thought she had won through Publishers Clearing House.
The woman sent $1,800 in all before Grab-A-Cab called police.
"To this day, she still feels she may win this prize. Even with her family and myself sitting there in her living room with her, saying this is a scam," said Officer Steve Seidel with Bern Township Police.
Police warn that these scammers are so sophisticated and persistent, that they even continued calling after police told them they were investigating.
Officer Steve Seidel says there may be other victims in surrounding townships and warns people to never give out personal information. He also reminds people that you should never have to send money to claim a prize.
At this time police believe the scam originated in Jamaica, but they have not caught the scammer.
They along with the cab company hope they can prevent this from happening again.
"I am really glad that we were able to help her and I hope that by getting this out on the news, maybe we can help other people too," said York.
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